I have a history with Game/Trojan/M5/Massdiscounters by now. The first Ironman 520 treadmill, bought at Game, lasted less than 6 months. It was powered on for less than 150 hours. Making it worse, was that it is a PC board that broke, not a moving part. So, it cost me many emails/calls to have it ...
Bought a Trojan treadmill from Game Tygervalley. We were assured of excellent after sales service. And, should something go wrong it will be easily fixed - it has a 1 year warranty. It broke on 02/01/2014 still under warranty and we reported it the same day. The first attempt to get M5 to fix the ...
Excellent service from M5 SPORTS GROUP (TROJAN GYM EQUIPMENT) WE LOGGED A FAULT WITH M5 SPORTS FOR OUR TREADMILL WHICH WAS REPAIRED BY THEM PREVIOUSLY.THEY SENT OUT IAN WHO ATTENDED TO THE FAULT.PERFECT GENTLEMEN PERFECT SERVICE.WELL DONE M5 SPORTS.MR SEEDAT ...
I purchased a Trojan Treadmill from Makro 4 and a half months ago. It has been booked twice for repairs, job no JC/JHB-41933 on the 2nd January and subsequently on the 9th January under job JC/JHB-42094. The machine works for two days thereafter and stops... again. Trojan call centre, outsourced to ...
I bought a new treadmill from the new Makro at Abercrossing on the 25/09/2013 the moter packed up in less than a month on the 22/10/2013. The treadmill was collected from my house by M5 driver and taken to be repaired. I have been phoning every day for the past 3 weeks to find out when I will get ...
First of all a call centre that does not have a clue of the product so a complete waste of time. Then an sms to say that 'bike' will be picked up in a weeks time - call Ayanda if not convenient??? So call hi and get to same person I called first thing this morning before being directed to the call ...