I bought a Solo 250 at Game Jan 2012 and the screws were missing from the package. Game requested i contact Trojan directly to have the screws delivered to my house. I did that and M5 promised to deliver the outstanding screws as soon as they get stock. The reference number provided 30929 I ...
In January 2012, I called the M5 Sports Group to report a faulty Trojan Iron Man 500 treadmill. As promised, they picked up the treadmill and replaced the motor, front rollers and running mat. However, within 2 weeks I had other problems. This pattern continued for a whole year; with them picking ...
I bought a Trojan 360 multistation about 18 months ago at the new MAKRO. From day one the machine did not function properly. I contacted Trojan with feedback and they sent a technician to look at it. He claims he fixed the machine however it remained faulty. I have been in touch with a lady named ...
We bought the Trojan challenger 150 about two years ago at Game. After the first year the cable snapped. When we called M5 and after some "discussion" they sent us a new set of cables assuring us that the cables are strong enough to handle the weights. It is now not even a year later and ...
I've bought a trojan gym Vision 360 from Makro which costed me R4500. I'm really not satisfied with the quality of the product at all. What do I do? ...
I bought an eliptical trainer and after assembly and using the machine for about 10 minutes, it started making a noise. I contacted trojan logged the complaint and sent them all requested documents. After a week of not hearing from them i decided to contact them. They have all my details when i ...