Useless all I can say. After spending 57 min holding to get authorisation to service one of their customers vehicles I had to turn the customer away. Don't think I would like to deal with them any more. Just feeling sorry for the customer that pays for a somthing that can't be for his benifit. ...
I have a service plan with Liquid Capital for my car which i purchased in September. I have been oaying for the service plan since then. on the 3rd of January 2014, i took in my car in for service for a 90 000km, i took it in at 89 900 because i was going to travel the following day. When i took my ...
My maintenance plan was never activated by the dealer which I bought my Hyundai I20 from. Although the premium went off my account every month, I only realized this about two weeks before I went on holiday. I have tried for 2 weeks to get the dealer to sort the problem out for me, as I had to ...
A Extended Maintenance Plan was taken out with buying a used car. Services has been declined without any kind of explanation. Maintenance Plan confirmed telephonically by a Consultant on 22 October 2013, as the Service done in June has not been paid for as yet and I am being held liable for the ...
I First Emailed [Email Removed] in November 2013 requesting my Documents, I have subsequently re-Emailed (and keep receiving Read Receipts) I have 5 Case Reference Numbers for my Query. Surely as I pay them on a Monthly Basis - it is there responsibility to send me my Policy Documents when I ask ...
I drive a VW Polo TDi. I booked my vehicle for a 180 000 km service at McCarthy Volkswagen in Pretoria. I took the vehicle for service on 30 December 2013 and I was assigned a service technician, I informed him that I use the Platinum Service Plan from Liquid Capital, I also gave him my plan number ...