I cancelled my policy on the 11 November, because I had not received policy documents after 2 months. When I received the documents via email and a lot of fighting, I found that the consultant had not disclosed all the necessary details to me on the phone. My account was debited on the 25th ...
I cancelled my policy because my car was a write off. I received a confirmation email and an agent called to confirm as such on the 17th of December. He said the refund of premiums takes 21 days. On 28th of December my account was debited again. When I contacted the call centre today and spoke to ...
I sent an email to Victor Gagela that assisted me with the quote for a service plan to cancel my request, he then responded to say i must call the call centre to cancel the service plan, which i did and i received a confirmation email with reference no: CAS-175980-L7LL11 that their dedicated team ...
On the 19 of december 2013 at 13:04 i phoned liquid capital to stop my service agreement that i am having with them because i sold the car. Alicia makhatso spoke to me and send me a email saying that they have a dedicated team of champs that will assist me within 1 working day. My reference number ...
It has been a week since Liquid Capital promised to refund me all money illegally debit ordered againts my account on a policy that has been cancelled a while ago. I have now consistantly tried to contact them to get an update on when my money will be returned and no one seems to know anything. My ...
I have a rim & tyre insurance with Liquid capital, i recently scratched my rim & have been calling their call centre several times without getting any help, the first time i got through & the call centre agent told me to go to any Hi-Q to get pics of my scratched rim taken, when i got ...