My maintenance plan was never activated by the dealer which I bought my Hyundai I20 from. Although the premium went off my account every month, I only realized this about two weeks before I went on holiday. I have tried for 2 weeks to get the dealer to sort the problem out for me, as I had to replace my break-pads before leaving on holiday. I logged a call with Liquid Capital on the 18th of December 2013 to assist me to sort out the issue. Linda Clack has attended to the matter for me since the 19th of December 2013 and has contacted the dealer and sorted out everything for me. I have contacted her non-stop for feedback, but she remained professional and friendly at all times. She has also kept me updated on the developments via e-mail. On the 20th of December 2013 before 16h00, I received a call from Linda advising me that the problem has been sorted out and that I can take my vehicle to the nearest service center to replace my breaks. Linda Clack has really gone out of her way to assist me with my query. Thank you Linda. You're GR8. Peet Cilliers
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