Hi, I had somebody called me last week Thursday or something and still havent received any documentation. i thought I would save on the premium but then the cut down on service is the consequence. I would like to cancel my insurance because I dont foresee having to wait so long for something so ...
I am sitting at Renault bryanston. Since 6:05 this morning. Leona is the manager of liquid Capitol and has extremely bad customer service. She took the maintenance money and she under delivered. And I have been waiting for authorisation since I got here. The promised to phone me before 8 and the ...
I booked my car in for a service at Hyandai dealer Edenvale. I was told that because I an over 1500km of my service interval Liquid Capital would not honour my service plan agreement and I would have to pay for this service. I read my maintenance handbook and couldn't find anywhere where this was ...
Called to book in my vehicle for its service and was advised to book this in at 92000km when I took out my policy. Did not receive any policy documents or any confirmation of any sort via e-mail - Nothing! I called client service and spoke to Innocentia who said I must take my vehicle to Mazda for ...
Liquid capital sent me confirmation that the service plan was stopped and will be reversed. However, again the money has been deducted from my account and I am demanding the money be paid back to me as this is their mess -up. No response received from Zinhle. I will no be involving the Ombudsman as ...
This is the second time that Liquid Capital have rudely refused to pay for a service. The first time they came with a story that I had skipped a payment which my bank statements show that all debit orders to them have always been successful. Yesterday I called to enquire about a major service to ...