My husband and I joined the Liberty own your life rewards programme on the basis of the benefits they advertised, one of them being the gym benefit at planet fitness. Liberty, by their own admission in writing and telephonically, had failed to update their terms and conditions relating to the price ...
On the 13th of September I sent an email to Liberty Life to ask for a financial adviser as the adviser listed on my birthday notice no longer exists and I need to increase my cover. Jermaine promised an adviser would call within 48 hours. - No Contact On the 16th of September I sent a friendly ...
I previously had to use Hello Peter to get something done, and now I find myself having to use this channel again. I have had to fight and fight to get my fathers tax number reopened so you can pay his policy to us, and it is now open, and again I have an email to say that the tax directive has ...
I have resigned from a well know franchise who uses liberty life to handle their pension payout. I have been waiting for over a year as of today 28/09/2013, I have made several enquires with no avail. Three weeks ago I was informed that my banking details are needed for the payment to complete, in ...
I recently resigned from my provident fund and decided to claim just a part of the money due to me and re-invest the rest into liberty. The withdrawal was passed on the 30th of july and have up until today not received my payment! (22 September) when I contacted the call centre I was told that they ...
I have had it with Liberty Life! They repudiate a claim because of me apparently not disclosing info that I did to my broker at Liberty that also is as as they come... filling falsified information on my behalf! He was not even sacked or reprimanded! Lee Ann Owgan is the even worse! Rejecting the ...