For over 5 years we have been customers of Atlantic SP. When Atlantic took over the Telkom section of the service, they promised we will not even know about problems in the background, as they will have fixed these even before we become aware of it. From last Tuesday, we have had intermittent ...
Noticing a - R50/pm deduction going of on my bank account, description only Naedo, i went to the bank to inquire, they could not tell me what it was so I had it reversed.(Cant cancel it as with Naedo anybody can just take money form your account monthly.) I got a call from some irate woman at ...
I would like to thank Gareth, in the technical support department at @lantic for being so kind, easy to talk to, and very helpful in assisting me with something that has been frustrating me for a long time. best call centre experience ive ever had. most people who work in a technical department are ...
I stopped using the ABSA driven @lantic email address mid 2011 - I cancelled everything over the phone with WHOMEVER called me in 2011!!! I know I spoke with someone mid 2012, but who remembers the details... My telephone number has also changed since then and they have been contacting me on the ...
Have an MTN Uncapped Lite contract through @lantic. Started experiencing problems 2 months ago. Logged a call for them to fix it. They blame the modem. They say I must send in modem. Almost a month later I dont have the modem back yet and nobody can give me an ETA. Bought a brand new modem and ...
I wanted to take a MTN internet package with @lantic, but was forced to cancel the deal (within 7 days) because there was absolutely no coverage in my area. Lee confirmed several times that the contract was cancelled. But on 03/04/2013 @lantic debited my account with a staggering R1356.08! The ...