Hi Received a phonecall today from @lantic enquiring why i stopped the debit order Since november last year i have on numerous occations (20) emailed & phoned the technical support desk. My website experienced multiple errors and downtime. eventually regenerated the website costing me 2 weeks ...
I opened a cheque account with ABSA years ago. At some stage without my consent a debit order for Voxcons was added to my account. I have tried numerous times to get ABSA to cancel the debit order. Their response was that I have to contact the service provider and cancel it with them. I tried using ...
We had XSInet dial-up internet and email since 2004. When we upgraded to DSL, a cancellation letter was sent through, so that the unneeded dial-up service could be cancelled. This was in 2007, when VoxTelecom took over from @lantic/XSInet Now i see that we have been charged R95 every month, for the ...
This has been a recurring incident in spite of "customer support" from @tlantic. Download speeds are extremely frustrating and slow, with the basic of tasks taking a long time to complete. On a 98% (average) signal strength I am only getting a maximum of 30kb/s download speeds. Using my ...
I cancelled all services with @lantic in May 2011 due to constant incorrect billing and to say the least - PATHETIC service! After dealing with Werner Steenkamp, the Financial Director I was under the impression that we finally resolved this issue and I was rid of this bad service. TELKOM is 5 star ...
Kairos Ministries logged a complaint on Hellopeter about the poor service delivery from [Email Removed] - Iburst down time and very slow internet speed on the 2nd of April 2013. Please see our previous complaint. We were contacted by the office of Marius Venter from @lantic and were promised free ...