Hi. I notified the Call Centre that my voucher was going to expire in August they then told me it will be renewed & I have to pay a additional amount which I gave my credit card details, was told Bev Normand is still at the Company and that I can email her all the details heard today Heather ...
"Purchased" a ticket online with my capitec global one card. The payment went through on my side but the transaction failed online. Phoned Kulula immediately to explain that the money has left my account and the ticket was never issued. I was then told that the problem was with my bank. ...
So anyways, there I am, commuting back from Cape Town, and it's a bumpy ride, again :-(. Seemingly when the summer storms stop, we are then treated to high speed winds in the upper atmosphere... but I digress... we land, and life is good again, until I get home and try to locate my Kindle before ...
Upon checking in I was informed that there were no cable ties (which one assumes they could atleast try to source from another airline) she ignored my request and sent my bag through unsecured!! Even after I explained my dismay she was arrogant and had a don't care attitude. ...
I tried to book a flight online and received an error message at the point of payment. I called and queried this and payment still did not process. On my third attempt the payment went through but also one of the failed error payments was also processed. I called the call centre and spoke to Bongi ...
Airline Bait and Switch? I was busy booking a flight from JHB to Port Elizabeth on Kulula at approx 10:30 on Thursday 26 September. The KULULA system refused to accept payment when I wanted to pay - on the third try the system asked me to call the Customer Call centre. Which I did. I spoke with an ...