I have been trying to contact iBurst for the past two weeks to change my debit order details. I got through once and then got transferred but cut off shortly afterwards. Really disappointed in this level of bad service I'm receiving. ...
Iv been having problems with my internet for over 2 weeks now. i logged about 7 helpdesk tickets and posted on their facebook wall. all my requests have been ignored and when i phoned in today they couldnt help me and would call me back at 6pm when i arrived home. numerous other people are having ...
I have been with Iburst for a very long time. I have been living at my present home address for more than 3 years now with average iburst coverage (between 80 to 90%) and have been using my iburst modem from home for personal and work related purposes. Since Wednesday 13 March I all of the sudden ...
I would like to thank you Iburst for the great service you have provided me with for the past 4 years! After my modem broke, you went above & beyond to help me, at your cost! In a time where it's easy to complain & get extremely irritated with people, very few ever take the time to say ...
A few months ago I upgraded from the 5GB package to the 10GB package. It didn't cost me anything to upgrade and the balance of my bandwidth was carried over to my new package. I did not utilise the full 10GB since I upgraded and each month's balance was carried over to the next month that at this ...
I have accidently paid over my Rent Monies to iBurst on Friday (08.03.2013), i have contacted my bank, they have instructed me to speak to iBurst as iBurst doesnt help the banks with refunds. I have contacted iBurst, they said that they would only do a refund on Monday (11.03.2013). When i have ...