I phone iburst call centre to order broadband and they put you on hold for hours. The cherry on the cake was when I called their order line at 830am, and a recording says their business is between 800am and 600pm andI must call between that time.in this hard times, people are looking for business ...
I have been holding on for technical support for two hours, I then tried to leave a voice mail guess what no answer there either, am furious ...
My internet connection has not been available since wednesda morning I phoned friday morning and was told ' our technicians are working on the problem' It is Sunday evening and still no connection For 5 days my business has come to a standstill eventhough my money as per contract was taken on time ...
My online submission to iBurst customer care (2013-04-07 11:18): Iburst signal strength used to 100% at my residence, at this moment it is 5%. This kind of reception is not acceptable. What are you doing to rectify this problem? ...
Due to iBurst NOT paying their licenses with ICASA, their network has been disabled to the detriment of its customers! I have not been able to access my business emails for 3 days now which is leading to lost revenue and sales, as well as a poor reflection on my part for not responding to my ...
About 3 weeks ago Iburst were doing maintenance down in P.E. Internet connection was virtually non existant for about 3 weeks. Yesterday until past midnight, Internet services were totally down and the excuse was that one of their data centres was down. Almost 12 hours without service? That's ...