I have requested multiple call backs and logged multiple queries via their website for someone from iBurst to assist me with improving my connection speed. I have been a customer of iBurst for almost 2 years now. I know because it is a wireless solution the speed is not great, but with a average ...
Hello Peter, I have a problem with Iburst. These guys were notified after we realized that their internet connection was costing us financially and work wise cos they will always be off line. But never the less we called them to say we are no longer gonna be using their service so as from 2009 ...
Aug 2012 Iburst was cut off, I called, they said I was in arrears with monthly payment. At END of call the lady asked if was aware I owed R5888. Weird, since I was on contract for R299 per month, may have had returned debit orders, but that wasn't mentioned. Assumed husband had visited paysites, ...
OK, so I have had bad speeds to the internet now for a few weeks. I have submitted a query as to why this is happening, but no one of iBurst contacted me regarding this. I was kept on hold for 30 minutes after calling their HelpDesk. I also submitted a query through the iBurst website, but only to ...
I have been an Iburst subscriber for over 5 years and have always been impressed. I received a call this week informing me that my contract is up for renewal and that the first 6 months were free. When asked if there was any other way they could make me happy, I mentioned that I have been trying to ...
First of all the lady phoned me 13 Feb 2013 and asked me if I would like to change my month to month contact to 24 months then I would get the first 6 months for free. I said I will do it but it must starts as of end of February 2013. There was no problem with that. I have struggle to get the forms ...