I met Phillip Sathekge a few years ago whilst he was still based in the Melrose Arch branch of @home. I was greeted with a genuine smile and warm reception. Phillip went out of his way to assist me and help me with decision making and this has not changed with all the subsequent encounter with him. ...
We bought two white puffin bar stools on 17 December 2013 at @Home in Melrose arch..Paid for them as well as for two black ones that were ordered. The decor consultant (Thokozani) said they will phone once we can collect the 2 black ones from Melrose Arch. On the 7th of January we called the branch ...
I received a standard reply on Hello Peter on the 14 January with still no phone call from Head Office nor my furniture! I had to phone Ellen AGAIN to find out about my furniture. She promised someone by the name of Carla would be contacting me and we are a week down the line and STILL no word from ...
I issued a complaint on Hellopeter on 20 December regarding @home's non-delivery of a chest of drawers that was fully paid for and their lack of communication/follow-up with us regarding the lack of delivery. There has been no response to that complaint for an entire month. This means that ...
I went to Bayside and requested coffed capusle for a Nespresso Lattissima and was given Espresto latte capsules. Once I got home and opened the box was it discovered they do not fit as they are bigger. Tyger Valley refuses to accept ownership and Im stuck with a box of capsules I cant use ...
Was at the shop on Sunday 12 Jan 2014 and had to stand in the que where there was myself and one other customer that was in the till already for 10minutes. There was one cashier working and the rest of the stuff making small talks around the shop and the shop had about 10 or more stuff in that day. ...