On the 6th December 2013 I posted a complaint about Groupon. Accepting payment for goods that were not delivered then not refunding the deposited money. They have had proof of the EFT from the time of purchase and on other occasions since then. We have supplied them with our banking details on ...
On the 17th November, I ordered a Monsters' University duvet set from Groupon. The promotion included delivery within a two week period. This is a Christmas gift that was meant to travel with me to the Cape in mid December. Unfortunately, the item has yet to be delivered. Calls to the Cape Town ...
I ordered a deal on Groupon for the very first time on the 12 Dec 2013. I later made contact with the Call Centre & confirmed that I will receive confirmation of my order within 72 hrs. The deal was for a 4 night holiday stay at Mykonos which was a gift for my grandparents that are on holiday. ...
I puchase an Item only to receive an email stating that the order could could not be put through and i will be refunded. after numerous calls and useless call centre agents dropping the call on me i eventually got through and advise that my refund will take 24 hours to complete. It is now three ...
I booked my husband on a full body massage and pedicure with Skin and Body Matters in Pineslopes through Groupon. On arrival for his appointment on 9/12/13, there was no receptionist and a Nigerian was lying on couch, sleeping. He (my husband) sat and waited for awhile expecting someone to come out ...
Thank you Ganeefa for restoring my faith in Groupon. I had a voucher that had expired and i was not getting any joy. One email from Ganeefa and my problem was solved. Quick, efficient and sorted out this clients needs. Well done. ...