October 2012 i bought "Ramsay Frying Pan"on Groupon SA-Johannesburg. They delivered the Ramsay Wok insted. I phoned groupon continuously to arrange an exchange. I wrote many messages on there customer service webpage and still no feedback. They blamed their courier for the delay but still ...
On 15 Nov 2012 purchase was made on Groupon SA (Christmas Shopping List) and I received confirmation that my product will be delivered to my address before 20 Dec 2012. I phoned and e-mailed them numerous times, almost daily after 20/12/2012 asking where my product is, they never answered me. On 9 ...
It has been almost 2 months I still haven't received my money. When you call they promise to attend to your query and that will the last you hear from them. They NEVER respond to your emails and then wonder why we have to resort to Hello peter. I AM SO and I don't even want an apology now, I just ...
Dear GroupOn, In response to my previous complaint - Thank you for committing to an alternative solution. Without going into too much detail, I felt that you needed to step up to the plate, and that is exactly what you did. I know you dont always offer swop outs and that electrical products are ...
I purchased a groupon voucher for a massage at Ilyria house. When I phoned and booked the appointment, I was told they would no longer accept groupon vouchers due to a disagreement between the two parties. I contacted Groupon and they said they would provide me with a refund. It has now been 3 ...
I've bought the following deal in November 2012: Orthopaedic Memory Foam comfort pillows and a back and neck massager. To date I have not received my order. I have also had NO feedback or communication from Groupon. I have sent an email to your product query department and have reference no: ...