On 6 Nov I purchased a robot mop for R1499 from Groupon, delivery within 21 days. A month later I contacted Groupon (waited on phone queue for about an hour), spoke to Bronwyn about no delivery who promised to get back to me once she gets hold of Deco Clocks but did not. A few days later I lodged ...
I BOUGHT 2 X WRAP DRESSES THAT STATES " ONE SIZE FITS ALL" WHICH DIDNT. I EMAILED AND GOT VERY QUICK RESPONSE. APPARENTLY THEY WILL COLLECT FROM ME AND REFUND ME. I WILL SEE HOW QUICKLY THAT HAPPENS. BUT AT LEAST I GOT VERY QUICK RESPONSE - SO IT LOOKS LIKE THERE ARE PEOPLE WORKING THERE ...
I ordered 2 cantilever umbrellas from Groupon, which stated that it came with an umbrella cover - but after opening the box, noticed that there was no cover. The cover was one of the reasons why we bought this umbrella and not another. I was told by the supplier that the umbrella cover was not ...
Groupon SA provides such poor service! The refund procedure is awful! I have been trying since June last year to get a refund for a deal where the supplier just did not deliver, and nothing has been done. This is disappointing and outrageous; I closed my account after then having to wait for a ...
I placed an order with groupon in Nov 2012. To this day I have not yet received anything. I called their call centre 4 times, holding on for 45mins, only to be told to wait a few more days each time. On my 5th attempt, I get told there is a problem with my order and will be contacted shortly by a ...
I Purchased a cake set september/ October 2012. When I finally recieved it in November it was damaged and scratched. I reported it to groupon and the courier company picked it up on the 10th December 2012. I was told by Groupon that I would be refunded within3-5 working days. It is now the 23 ...