I just want to say thank you to Clyde Lewis who is a call centre consultant at Groupon. After going through the painful experience of paying for an item that was never delivered and trying to make contact with Groupon via email, I called the customer care line. Clyde assisted me in a very ...
Initially my email for a cash refund was not replied to., I then called in and Janine referred my query to Kaldwin who assisted me and processed my refund. Thanks! ...
My Response from Groupon, on my third query as to where my order is, was that I would have my order by 18/01/2013 or 21/01/2013 latest. it is now the 23/01/2013 and I am still waiting... It has been nearly 2 months since I placed this order, what are my options here? ...
I made an order from GroupOn on the 5th of November 2012. My order was never dispatched. 4 Weeks later i called them, waited in the queue for 35 other callers, so i was the 36th caller only to hear from the consultant that my order was never processed nor dispatched. I was furiious so i requested a ...
Its been over 6 weeks since I made an online purchase for a spa treatment to use over the Christmas holidays (2012). As previously experienced with Groupon, you receive a voucher after the deal purchased ends. This never happened. I waited over a week, nothing came through. Sent an email, no ...
Dear Groupn As per numerous e mails, you advised me that my IPIG would be delivered no later than the 18/01/2013. As to date there has been no delivery. I am really disgusted at your service as this order was placed over a month ago with you guys. If the order cannot be delivered please refund me ...