I was sent an email to confirm the delivery address to Bianca Solomons, twice. Every time a promise is made that "As soon as we receive this information we will arrange that your product is delivered to your new address". Twice now I have confirmed the address and there the correspondence ...
In early Dec I purchased two golf gift sets. Just after Christmas I received delivery however part of set was missing. There was no communication regarding they the set was incomplete or when I could expect to receive the missing part. I logged a complaint on the Groupon site as well as sent their ...
Purchased Air-o-space voucher on 19 Nov - delivery within 4 weeks. I am currently still waiting for this product. Week 4, I sent an email to find out if product will arrive on time - NO RESPONSE! Morning of 20 Dec, a few days past the delivery date, I emailed to find out if the product will be ...
I purchased a product from Groupon SA on the 16th November 2012 as a Birthday gift for a close friend. It was stated that is may take up to four (4) weeks for delivery. I took this as being the worst case scenario and it would be a slightly late gift. When it didn't arrive in time, I explained to ...
I purchased via Groupon a "Full DAY SPA" package at Destiny Fulfilled Therapy Spa (PTY) LTD, Voucher code: 0010095QBM. Firstly the only opening these people had was in April, i was a bit dissapointed as i wanted to use it for my wifes birthday on the 19.01.2013. The Spa was fully booked ...
We ordered binoculars as a Christmas gift via a special deal from Groupon on the 17 Dec 2012 already. On the 22 of Jan 2013 we still haven't received anything! That's 36 days!!! We finally called Groupon for our money back (of course they wouldn't call us, offer any kind of excuse or try and ...