Without going into too much detail, I have had some serious problems with Groupon SA and some of their staff. It had gotten so bad that I was strongly considering never using them again (Note: I use them quite regularly and often get my friend family to purchase the same items I have purchased.) ...
On January 14 i purchased 2 hot stone treatment vouchers on groupon and got the reference number GRPZAREBDE31, i paid via eft and sent through proof on the 17th. i have never got any feedback from groupon, on the 21st i called and spoke to Zulfa who checked and told me my proof of payment had not ...
After numerous complaints, one involving waiting on hold for over an hour on their phone line, I was promised delivery of an item I purchased from the christmas catalogue. To date I have still not received the item and everytime I reopen the call #623205 on their zendesk, the advisors close it ...
I ordered a cake dome for a Christmas present on 3 Dec 2012. Groupon guaranteed they would deliver it before 24 Dec 2012. I still have not received it a month later.. I have logged numerous calls with their "ZENDesk" but nothing gets done. ...
I ordered a iPad bag on the 6 November 2012 and after numerous requests from me and promises of delivery from Groupon, I have not received my illusive bag. I have even received an email inquiring about their service and my reply was scathing - I still await further correspondence with an ...
1. on 4th Dec 2012 I ordered goods from Groupon and paid by credit card. Shortly thereafter I was requested to supply documents so that the payment can be verified but I thought that the request would compromise my personal security. I allowed the timeframe to elapse and received a refund a few ...