Herewith a synopsis of my difficulties and barriers in dealing with both The Cradle and Groupon. On the 10.11.12 - I purchased the deal below. 11.01.2013 - I contacted TheCradle re a booking for the 26th to the 28th March 2013. 11.01.2013 - I received confirmation of my booking from TheCradle. (see ...
With reference to call 709681 first logged on the 5th of March 2013, i am as yet to see my refund. Purchase was made online using my card, however - and according to Groupon- the transaction was unsuccessful and would be refunded. To this day i have not received my refund, and have received ...
I purchased a Morphy Richards fan set from Groupon which they delivered. One fan was faulty so I notified them after which they collected the broken one. After that, I didn't hear from them again until I phoned them a week later. They were unable to give me much information but I was told that they ...
Groupon has been saying they will refund me for 2months and i have called a total of 25times to get my refund but every time i call they give me some story and tell me the refund will be processed and then proceed to send me an email saying a refund is being processed but nothing ever happens. ...
I purchased a spa voucher from Groupon as a Christmas gift only to have the supplier go out of business. Trying to get a refund from Groupon has been excruciatingly frustrating. I've have amongst other things been told that my request had been sent to the "wrong" department/email address; ...
This is getting ridiculous Groupon, surely there is some legal ramification for customers not receiving their refunds. You took my money immediately, didnt deliver on the deal and now i cannot get my money back. I have been given reasons, excuses and just bluntly ignored by your staff. Please ...