2 weeks ago I called the call centre and asked for the delivery address for an order that was placed to be changed! I was advised that it has been changed and that my delivery will be made to the new address. Today I received a call saying my parcel has been delivered but it was delivered to the ...
I ordered some orthopedic pillows in nov last year. When the pillows finally arrived they were nothing like what was advertised. After many emails I finally got groupon to come collect the goods. I was told, by Shana in the collect and refund department, that once the goods had been collect I must ...
PRODUCT ORDERED: Corkscrew and an Ice Master ice maker I ordered this product FOUR MONTHS AGO! I have made a phone call a week to Groupon Call Centre to find out what's going on. Every week, someone either tells me that the product will be delivered to my doorstep 'this Friday', or that they would ...
I made and paid for an order in December. For 3 months I chased my order even phoning the supplier myself. Not only was the supplier permanently out of reach (to the point of me querying their existence) but all the contact numbers Groupon staff gave me were wrong and the supplier never returned ...
I reported the failure of a recent Groupon purchase on the 7th of March 2012. I got an automated acknowledgement with reference #711693. Since then nothing else. ...
On the 11th February 2013, I bought a groupon voucher for a restuarant in East London. After paying for the voucher, after 2 days, i still did not receive the voucher. When I called Groupon on the 13th February, they advised me that the deal did not go through and that they would refund me my ...