Below is an email received from Ganeefa on april 17. It is interesting to note that a) I received no response to my original complaint on this site, despite the fact that Groupon is a company that responds, and b) that this query, ongoing since 21 January, has still not been resolved. Ganeefa ...
I ordered some items from groupon and paid for it including delivery, the item was never delivered & when I kept on calling back they said they were out of stock & could no longer supply the item so I filled out a refund request application & never got a refund. I have called numerous ...
I purchased a voucher for a couples half day spa treatment for R699 last year November and was issued the voucher. I have made a booking for the 27 July 2013. When i looked for the voucher it doesn't appear on my account. Called and enquired and i was told that the voucher had been used. I sent ...
After many emails asking Groupon to please collect 2 items I wanted to return for credit, they EVENTUALLY sent COURIERIT on the 25th March 2013 to collect the parcel (W/B 11796591). I followed up almost daily after this asking them to now please pass the credit (they said they could only pass the ...
REFUSE TO PAY REFUND FOR A DEAL I PAID FOR AND DID NOT RECEIVE VOUCHER Lushane October (Groupon SA) Apr 08 16:46 (SAST) Good day, Please forward us your banking details in order to assist you promptly. KInd Regards Lushane AFTER A CALL TODAY TO CARA, I STILL NEED TO PROVIDE PROOF OF BANKING ...
FIRST I PURCHASED A BRAZILIAN BLOW THRU GROUPON - THEIR PARTNER WAS UNREACHABLE FOR MORE THAN A MONTH AFTER PURCHASE!!! THEN I PURCHASED A VIP FULL DAY SPA TREATMENT THRU GROUPON - FULL DAY = 4 HOURS!!! PITCH FOR THE APPOINTMENT AND GET TOLD THAT THEY ARE FULL - AN APPOINTMENT THAT WAS MADE A MONTH ...