I purchased an online code for a discounted product, when inserted the code error says code already used. I have contacted the Groupon head office 4 times and 4 times promised to send new code. Still no code gets sent. Last call was too the call centre manager, Nazley, who promised to rectify by ...
I purchased goods from Groupon in November 2012. I have send many requests from January to April to groupon and the response was always the same, saying that they will follow up, but nothing ever gets done. I used to like using groupon, but I will not ever use this service again unless I get my ...
On 5 April I contacted the Groupon team to advise them that I could not use a voucher I had purchased from them as the company had closed down. After no feedback, I eventually raised a Hello Peter complaint and got an immediate response that I would be refunded. I finally received a mail on 24 ...
I logged an email request on 29 April at Groupon for the cancellation of two "Fun in the sun: Combo ticket access to Wet 'n Wild and uShaka Marine World (R99)". The money could be added to my Groupon credits. I received a short response stating "Please note we do not refund for event ...
I recently bought a Kindle from Groupon, only to find that the power button did not work. I was more than happy to accept a replacement, but Groupon said it would only refund. When I first called to return the product (no reply to my email), I was told that the system was down but the girl assured ...
I booked a Groupon deal in December 2012 which was postponed by the vendor several times over a few months, and in March 2013 I eventually asked them to refund my money, as the next window for this deal would only have presented itself at the end of 2013 and I wasn't prepared to wait that long. Now ...