I placed and order with groupon and subsequently requested a refund as the goods were overpriced and not even worth it. the agreed and even sent me an email confirming my refund. they then sent me the goods instead and when i called to query it they told me that it was a glitch on their side and i ...
I have been making use of Groupon since the business started a year or so back. On the 11th of July I received an email from groupon, promoting a HTC phone. I looked at the ad and then bought the groupon by mistake. I immediatly emailed them, informing them of my mistake. They replied with the ...
A group of friends and I bought a coupon for a 'luxurious' spa treatment for 4 in April through Groupon. 2 friends used theirs in May and what they experienced was nothing close to what was advertised - the treatment was not as long as advertised, refreshments advertised not available, amateur ...
I ordered 2 coins from Groupon I received 1 coin but not as advertised. I got the coing through the Post Office it came in a white envelope, inside was a brown envelope folded and inside was a see through box with a coin. There was no certificate and no nice box as advertised on their website. I ...
Recieved terrible attitude from a Groupon supplier (Sandton Skin & Body Clinic). I purchased 2 double vouchers and did not receive any service as the spa was 'overbooked'. The supplier redeemed my vouchers and was meant to refund me. I referrred to Groupon in March 2013 and as yet have not had ...
Getting a refund out of Groupon is like having a tooth extraction without an injection. [I have experienced this on two very separate occasions.] Emails just go into a black hole. Not enough staff, basically. My advice: Don't waste your time emailing Groupon. "We are currently experiencing an ...