I am not usually an online buyer, but with Groupon i thought it was safe. I have one bad experience and this is with Bammodels. I purchased a Bammodels voucher for a photoshoot last December 2012. I called the company in January 2013 to set an appointment and I couldn't get a hold of anyone on the ...
I have booked facial, 30 minute reflexology, manicure/pedicure deal for myself and a friend for myself for 28 June 2013. On arrival there, nothing was prepared. We were informed that groupon made a mistake - it is only a mini-manicure and that they have booked a client immediately after our ...
February 12, 2013 I purchased a shoe rack from Groupon and paid upfront R 219.00. On receipt of the goods (February 27, 2013) I noticed that they were damaged / shop soiled. I telephonically and via e-mail contacted Groupon SA to request a return and refund. The collection of damaged goods went off ...
I received a product from Groupon that I ordered. The product was broken. I sent numerous emails, and never received a single response (a part from an email asking me to rate their service!?!?!? WHAT SERVICE). Eventually my fiance phoned them, and was told they could not pick up my email address on ...
I purchased a voucher for a car service which has a 24 hour cancellation policy. I cancelled within the 24 hours and received the following response: Tammy (Groupon SA) Jul 12 08:58 (SAST) The money has been reversed back to your card. Groupon South Africa To which i waited out the refund period ...
My husband and I have just come back from a facial, body massage and foot treatment from Celebrity Spa in Umhlanga, Durban. This was very disappointing to say the least. Groupon said that it was a couples massage, but we were both separated in different rooms. Each treatment on Groupon said 45 ...