Since the submission of my resignation claim documents to the GEPF/GPAA on 21st October 2013, I am still awaiting payment. The 60 day waiting period has elapsed, and all I get from the call centre agents is the run around. Furthermore, the quality provided by the GPAA is substandard. Each call, if ...
I've been calling the call centre forthe past 3 months to follow up on payment date, I was shocked by the different stories that we'd get. I'd call in the morning and my brother wouold call in the afternoon and get 2 totally different stories. On January 2nd, 2014 I was told that the money had been ...
Good Day, It has been almost 1 year & 2 months since my father passed on. All the documents were submitted immediately after the funeral. After numerous of phone calls emails etc., my brothers and I have not received a single cent from GPAA. Around June 2013 we were informed that the payment ...
I sent my pension application in December 2012 and was informed to expect my pension pay out by end on March 2013. When I didn't receive it, I called GEPF & was told that my application was still being processed. I called again at the end of April and was told that my file had been sent back to ...
My mother passed away on 27 December 2012. The family is entitled to funeral benefits which, according to the GEPF website, are payable within 72 HOURS of receiving the application. Since 10 January 2013 I have submitted all the required documentation TWICE (GEPF mislaid the first batch), sent ...
GPAA ref: 98496468 On the 1st of October 2013 I submitted my pension application to Johannesburg District 10 education department On the 20th of November 2013 I called toll free number 0800 117 669 from which I was told Pretoria offices received my application on the 11th November On the 11th ...