Documents have been submitted for Spouse Pension payouts (who died after the main member without claiming spouse pension), claims from Beneficiaries have been submitted and acknowledged. To this date, no one can tell me when the money will be paid, week in week out I'm told to phone, talking to ...
After weeks of frustration dealing with GEPF. There was one lady who kept her word and followed up with my case. Audrey Kau, you deserve the best. Thank you for you feedback and keeping your promise. You should be the Branch Manager - you know Ubuntu. KEALEBOGA, Modimo a go tlhogonolofatse ...
My father passed away in March 2013. His Pension No is 96565933. All the necessary documentation for his death claim was submitted to Government Pension Fund in time. It has been 8 months now, still no payment. My mother is old and getting weaker each day. All her savings are depleted and she has ...
Good day I resigned at end of august 2013. At first it was a struggle to get HR at the Provincial Hospital in Uitenhage to forward my documents to the regional offices for GEPF in Port elizabeth. Now its a struggle to get consistent answers from call centre agents. I call everyday and everyday I ...
My siblings have received their payment on 18 & 22 October but they still do not have a payment date for me. I have asked why I haven't received my payment but every time I call in, I am told that MAYBE the payment will go through the next payment run. I asked for help from the branch manager ...
The GEPF is unable to conclude transferring my late Father's pension to my mother. My father passed away in May and my mother is dependent on his pension. I get the most wonderful excuses and when I contact the call center. When I request to speak to a manager I get put on hold for more than half ...