I am still awaiting feedback after being in contact with Flexiclub for weeks with regard to my account. Whilst I wait for them to sort out my account (which i do follow up on) I have been receiving hundreds of calls, each time I explain the whole story which is costing me time and money. I received ...
When on a weekend breakaway at Magalies I was approached by Charmane Jawahir asking me if I don't want to buy extra points, I would then qualify for her to become my agent. I told her I want nothing to do with Flexi Club, and I told her I want to get rid of my membership! She said that if I buy the ...
Legal action is being pursue upon arrear accounts, but no paper trail is available to the consumer about possible arrear accounts. They accuse clients for items that are not proved and no one gets back to the clients about the inquiry. Incompetence of the staff is possibly the main culprit for this. ...
This is the second time I have to resort to this measure. After lodging my first complaint "Beware of Flexi Club (Langebaan)" stating my case, A Senior Consultant Called me back. After my case has been heard they responded positively. After numerous calls to his office, I got hold of him ...
In July 2012, I decided to convert a Timeshare week I own at Magalies Park to Flexi-Club points.. Contract was completed and payment of R7 885.00 paid. Many, many many phone calls, emails and resent documents later, I still have nothing and I am out of pocket R7 885.00. These people do not return ...
We requested cancellation of our membership in May 2012, and were refused because we had not been members for 5 years. The levy statement in Oct 2012 was about 40% up on 2011 which was shocking. so we have been refusing to pay. Recently i established that we HAVE now been members for 5 years but ...