I have contacted various departments of FNB all over South Africa. The interest rate on my personal loan has been increased from 13.5% to 46.44% and this was simply a mistake which nobody within the organisation can help to correct. I have now stopped paying the account as according to my records ...
I have ben trying to get them to give me information about cancelling the speed point services/card swiper machine since the first week of July 2013. I sent an email and called them. I got a ref number 4102403, after one week of no contact from them I called again still no joy I asked them to ...
FNB claim to have this wonderful channel of openning accounts online, but you somehow forget the clients that want to close those accounts. Now I am stuck with an account that I haven't use and plans not to use in the near future, because there is no facility to close it on the internet and your ...
On 2 occassions, I confirmed that i need my debit orders for a Smart Device to go off my account on the last day of the month because it doesnt make sense on the 25th. the debit still went off after i was rest assured it wouldnt go off? ...
Went to branch to replace expired card for business account. Got a replacement card, but she told me it would take 5 days to activate. 3 weeks later it is still not active. In the same 1st visit, I request that my InContact details be changed, only to find later that day that they weren't changed. ...
I have recently been broken into with the robbers taking my bank card, my ID, my drivers and much more. I stood in the line to get an affidavit as was required from FNB Gardens and when I went back in between my working hours I was rejected a card. If a customer has no form of Identity (AS THIS IS ...