Today i opened a new cheque account @ the FNB southdale branch, and the service i received was very helpful, and as it is a new account the card takes 3 to 5 working days to arrive, so i made it clear to the consultant that i needed to make an urgent payment from this account and could this be done ...
Just when we all complaining about the poor costumer service in this country. I want to thank First National Bank for such an outstanding service I received on Friday 26/07/2013. Walked in at the Braamfontien service centre, I had too many problems. I had an accident and broke my cheque card ...
On the new FNB website, I am unable to withdraw money from PayPal into my FNB account. I have complained endlessly on the website - no response. (so what's the point of having a Complaints/Compliments form in the first place if no one responds?) I have physically gone into my local FNB branch who ...
I went to FNB at main street at CBD Jhb just do one thing revesal and when I left the they told me that they will do it within 15m cause the superviser is busy. I said it fine I left. I checked the time it was 15:00 I phone this guy who help me he told me again they will do it. Now it was 16:00 I ...
My brother went to the bank to withdraw a large amount of money as he wanted to buy a car, the consultant did everything but the manager refused to sign or authorise the cheque because his signature differs from the one that he used when he opened the account and the reason for that being that he ...
I contacted FNB three weeks back ask them to issue a card to high veld mall because i lost it. Got an SMS to come and collect card and I went to my branch on the 22.07.2013 which is high veld mall. I was informed that my card was deliverd to Hyde park or something. The consultant told me that she ...