Ek was vanmiddag (31/07/2013) in bank toe om rede my internet geblock was. Die dame by die service point was glad nie behulpsaam nie. Ek het ongelukkig nie haar naam gekry nie, maar sy het by die 4de toonbank gesit net na 1 uur, dis 'n blanke dame. Ek het begin om vir haar te se dat my internet nie ...
I cancelled my credit card in March 2013, the lady at the counter even went as far as to cut it up, and moved all my business to another service provider. As usual due to incompetent untrained staff with no pride in their job, I get a call today stating that I am in arrears with my credit card. ...
I am being charged R3.00 for #DEBT PROTECTION FEE which I don't even know what it is. I never signed up for it. Please assist in cancelling this fee and reversing. I believe this is not allowed by law and would appreciate if you could give me the details of the ombudsman in order to do a formal ...
Same complaint as previous, my wife had a FNB account. Not using it anymore went to close it today She is 6 months pregnant, had to wait almost 2 hours to get helped. Debit of 8 rand on account, cannot just settle it, had to pay R50 cash at teller since she now doesnt have an FNB account anymore. ...
Although my account is settled IN FULL, I still receive threatening SMS's from FNB. After my previous report FNB responded as follows: Thank you for your posting, Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently. Kind Regards ...
I tried today to call FNB's enquiry line by the following number: 0875759404 which I got from their website, and to my surprise before I could speak to a consultant I had to first give my ID number, then the last 8 digits of my bank card followed by my bank cards pin number! Since when do they need ...