Good day, I pulled my credit history today only to find out that my Smart Loan that I settled on April 2012 has till not been closed on your side. Furthermore, you have not updated my itc history. When I called in to request closure of the account, I was instructed to come into a branch. To be ...
I was promised a resolution on a previous complaint. I am still awaiting that resolution. (Entry into the original competition for salary switching, and the promised funds lost due to the delay in debit order switching) ...
I recently opened a FNB account have some issues with my current bank. I successfully applied for an overdraft (the reason for this is that I wanted to be 100% sure that my debit orders will go off, since I receive my salary a little late some months) I supplied all the documentation, and received ...
Using online banking on the 21st of August, I requested that someone from FNB contact me. I received a notification informing me that I will be contacted within one (1) business day.By the 26th of August no one had contacted me. I lodged a complaint online (ref 54504700) about this. As yet I am ...
On the 27th July I opened an New FNB Cheque Account at the Beatrix Arcadia Branch assisted by an FNB consultant by the name of Bonolo Thupayagale, at first she said its not possible for me to upgrade from my easy plan account to an FNB Cheque account and I insisted to speak to the Branch Manager ...
It has been 5 times in the past month i have been to the FNB atm at Carlswald to do a atm deposit and there are no envolopes, I have to go next door to NEDBANK and ask them for a envolope. Why does FNB promote a service but cant actually deliver. I have previously complained about the same issue. ...