Refer to my complaint dated 19 August 2013. I had a telephone call from someone at some or other Department on Saturday morning, 24 August 2013. Following the conversation, 'someone' was going to phone me, to finalise the online registration. This never happened. This afternoon (Friday, 30 August ...
In order to maximise the amount of FNB rewards points I am earning, I opened an FNB savings pocket online on the 20 July 2013 and transferred R2000 into the account. I then contacted the call centre (I am unsure which number I used as there are innumerable options on the website / facebook page) ...
Applying for a future use amount on my current bond was a surprisingly great experience. Besides the paper work, the home loan team at FNB were always friendly, well trained and were willing to go the extra mile to ensure that my application was successful. A special mention to Mr Edwin Billings ...
I have a business account and credit card with FNB. For the past 4 months I have been trying to use my business credit card to purchase BA tickets online. Appears that my credit card is not verified and the incompetent FNB call centre (011 352 5211) cant figure out how to solve the problem. For ...
Good day, FNB has a Complaints/ Compliments option on their Online Banking Site. You could also add suggestions or query certain things. Twice have i complained about the Online Banking Site - when the new site launched, they never had the recommendations for certain products as per the old site. ...
After waiting in a cue for approximately 35 minutes to get change, (one teller in sight) I was told they cannot give change at that counter and I need to go to the other one (8 people cued there too). I refused to stand in a cue for another half an hour and was promptly told by the teller that ...