Thank you for an amazing experience this morning FNB! I called the business division to request the final statement from a closed business account that had been linked to my current active business accounts with FNB. The call I was dreading took less than 5 minutes and ZAMA MTHETHWA knew exactly ...
I complained on this forum on 12 September about FNB sending correspondence to an ESTATE LATE account inviting my deceased father to collect his new cheque card and have now received yet another email on 24 September, still asking him to collect his new cheque card. I'm sure he really doesn't need ...
So, after receiving the following prompt reply from FNB -----Original Message----- Date: Thu, 22 Aug 2013 15:39:49 0000 From: "Barnardo, Peta" Reply-To: "Barnardo, Peta" Subject: Policies To: Good afternoon Karen Newton Park Branch has advised that they have your policies in ...
I went onto FNB's website to see what the costs of an upgrade from a savings to a cheque account would be and noticed that I pay R71 on my unlimited smart account which should actually be R 49. I had my option changed via email correspondence 3 years ago. I contact the call centre on 05/09/2013 ...
After our last complaint, FNB collected the laptop, the person dealing with the matter Casey, had the keyboard fixed, but the the faulty screen (from date of delivery) they refuse to fix, we did after receipt of laptop made several attempts to FNB to help resolve this matter but tennis was played ...
25/09/2013 - I walked into the Sandton City branch to reverse a debit order. I was then told I need to first stop the debit order before they can reverse which I found strange but nevertheless did. After that the consultant confirmed it's done. However, I normally immediately get an SMS to confirm ...