After sending [Email Removed] and email regarding the issue at hand, Kaylene Cochrane respond informing me to contact the general enquiries line because I need to be authenticated. After doing all that and getting through to Cecilia in Telephone Banking, I asked her to transfer me to the correct ...
More than 3 weeks ago I applied telepathically for a credit card. It was approved and the limit agreed on. I then had to fax/email my payslip and copy of ID. This I have done 3 times already and every time I phone the call centre to follow up it has not been received. What do I need to do to get ...
Applied for a credit card via call centre Receive instructions to collect card at closest FNB branch (Secunda) and bring ID and proof of residence This was done on the 20th of September 2013; copy of I'd was given; and proof of residence. Card was activated in the branch; and pin code was chosen. ...
Good Day On 26/08/2013 I sent a request to FNB asking what details would be needed to get a second card linked to my accounts/s so that my spouse and myself can use the same account I'm still waiting for a response from the bank... sadly this is the same service i get from FNB EVERYTIME ...
FNB is a great bank however I have received one of the worst customer service I could ever think in the Brackefell branch. 1. I was in a line waiting to be served, while I was in the line I was chatting with a Senegal national to pass time by. The consultants didn't bother asking me or him if we ...
I am unable to order a pdf and csv statement. It has been reported - there is a bug in the online banking site, but I've had no response in a month. Just poor service. ...