For the last three months I have had my account incorrectly debit ordered! I brought this to the attention of FNB premier banking and was advised that the only thing I could do was stop the debit orders after the fact. Or I could change accounts (inconvenient to say thee least). I informed them ...
And yet again fnb debited me for a closed account, the first time I complained (Ref 333087) the debit order was reversed, I thought it was common sense to remove the account from my profile, I saw this was not de-linked and I again logged a query with the useless premier helpdesk ref 9709200 whom ...
This seems to be FNB's new way of making money. Charge clients exorbitant fees. For the past year FNB has been charging me late payment fees and occasionally over limit fees at R220/R230 per transaction. This month I was charged R460 for both. I phoned in a year ago and last week to change my ...
R375 reflects as outstanding on my profile for the past 10 months despite numerous phone calls to the legal department who aknowledges that my account is paid up. I went to fnb festival mall branch to try and rectify the problem but the consultant gave me a phone and called the legal department who ...
Hi I opened a new FNB Cheque account and applied for the Smart Device offer, when I spoke to M Reed I wasn't told that I wouldn't qualify for the Smart Device if I had changed my salary details with my employer myself, even though I had stated that in the initial conversation. I am now informed due ...
On the 1 October 2013 I rembered that there is a transaction going off my account. I transferred money around 02;01 AM and received an sms at 10:17 AM confirming that my bond payment went through and the balance was R393. Later in the day, I went on the internet and found that an adjustment was ...