I've made TWO online inquiries regarding my accounts. One for my cheque account and one for my credit. No feedback whatsoever for weeks now. I can't believe the service is getting this bad. A year ago this never would've happened. Maybe FNB should stop their adds and focus on customer service. ...
FNB YOU DID A PATHETIC JOB! We had changed from another bank to FNB because we trusted this will be done. First complaint was resolved and we got the card. Now debit orders returned, because it was confirmed and sent to us, but the debit orders did not go through. Now we are responsible for the ...
I applied for the merchant device on 8 Sep. FNB took its time to process my application then last week only it was rushed through after weeks of following up. Lebogang Maphogoshe has been handling my application and it has been a nightmare. I took over my business on 1 Oct and Lebo assured me the ...
Dear FNB I requested a card limit on 01/102/013. The Lady i initially spoke to from sales i assume said to submit my payslip only. Which i did with no hesitation. She then said to expect feedback in about 3 to 5 working days. (Problem 1: give me one specific SLA not two SLAs, so which one apply ...
I have swiped sales of R46, 552.57 on my FNB Credit Card in the last 3 months due to two overseas trips. On return from Thailand on 23 August 2013, my wife and I visited the Slow Lounge at OR Tambo International Airport. I used my FNB Credit Card to access the lounge expecting the R500.00 fee to be ...
I am truly upset about my FNB Account. I personally went into the bank and my wife stopped debit orders online and today the debit orders are still running and we are getting charged for returns. We have asked the companies to stop them also but no one seems to know what they are doing. Now my ...