On the 30 September 2013, i tried to open a business account online - to which I received a response indicating there was an error and that a customer service consultant would contact me shortly - this was via e-mail - today is the 7th October 2013 - i have still not had a response. Prior to this I ...
I received an error on an online application for a share investor account. I emailed the share investment department on 1 October 2013 and got a automated response that they would reply within 48 hours. So far I have not recieved any reply at all. I also phoned the number that is supplied on the ...
I applied for my ebucks card on June 27th 2013 and they informed that it would take up to 3 weeks for delivery of the card and to this day I still have not received my card. I called in to change my delivery address and quite rudely they said that they're systems were down so they couldnt assist me ...
My wife received an ewallet about a week ago. This is NOT her first ewallet and you can see there is a current balance. When it is activated to withdraw we keep on getting that the phone number or pin is incorrect. This is happening constently in the last week and half. Please get this sorted out! ...
I have been through the long-winded process of purchasing a property with my boyfriend. Eventually the property was transferred and the home loan was registered. We signed all papers at bond attorneys, including papers for building insurance with OUTsurance (FNB did not give us a choice but didn't ...
I received a call from I would imagine the FNB sales department 11/09/2013. Informing me that I could be legible for an upgrade of my credit card providing I pass the criteria. The lady asked me a few questions and then put my profile forward to see if I was legible for an upgrade. She then came ...