I am in utter frustration and disappointment due to an ATM incident that has occurred at the Alberton branch. On the 14/10/2013 at 07:55am I attempted to withdraw an amount of R1430.00. The ATM I was using was operational whilst others were being serviced. I went through the whole transaction of ...
I launch a complain with FNB on 15/9/2013 with all the nesessary paperwork in connection with people taking money of my account after I cancelled their order. I supply them with all the proof of cancellation etc. Needless to say it is now 5 weeks later and up to now no reaction what so ever. I send ...
I have expressed my concerns on Hello Peter and received a response from FNB, telling me how sorry they are for the inconvenience they caused. FNB Care also send me a request for further information, which I supplied again and directed them to the concerned FNB personnel handling my case. I have ...
I have a personal online profile with lots of business accounts - that's the way it was opened in 2005 by FNB. Outside circumstances forced me to have a home loan I need them together. So the personal profile remained. In the beginning I could change limits online to my heart's desire. Then it ...
I've applied for an overdraft with Bradwyn Booysen (Branch Manager) on the 23rd of September 2013. I was advised to sent him my financial statements for supporting documents. I've sent it to him on the 3rd of October 2013. On the 7th of October 2013 I've emailed him to ask about the progress ...
Ever since the new FNB Online Banking Website came out its been nothing but downhill, at first it was small things that i didn't bother about. Then came the part where i couldn't do a single transfer or payment at a time, after that the wesite AUTOMATICLY LOGGES ME OUT while I'm busy with important ...