THE 1ST TIME I HAVE BEEN DEBITTED BY A COMPANY I DNT KNOW OF OR DIDNT AUTHORISE A DEBIT ORDER TO GO OFF MY ACCOUNT OR GIVE MY BANKING DETAILS, FNB DIDNT WANT TO REVERSE THE 1ST PAYMENT, I HAD TO PUT A STOP ORDER ON THE COMPANY THAT DEBITED ME WITHOUT PERMISSION NEITHER DID FNB CONTACT OR NOTIFY ME, ...
I have been using FNB for forex for a year. Then suddenly the Forex tab dissappeared. After two weeks of querying I got the answer. Companies with a turn over greater than R10 million a year are not allowed to use Forex online. I can't even begin to explain my disgust that my business bank cannot ...
FNB's slogan is "How can we help you". (I'm receiving SPAM SMS messages from FNB which I would like to stop) As a frustrated customer I would like to put forward the following suggestions: 1. When I logged a call with FNB's Call Centre on 17 July 2013 to remove my cellphone number from ...
On the 31st of October, I received an sms saying that R299 has gone off my FNB account. This is now the 4TH TIME that this has happened that a debit order has gone off my account that I did not authorize. I phoned Prevention line to report it, they gave me a phone number that does not exist/ does ...
In Feb, I purchased tickets from the" USA-equivalent" of "Computicket" for a concert. Money was immediately deducted in Feb (I have the statements to prove it - you would think FNB would too!) I subsequently went to the concert in DC in August and all was fine. On pay-day in ...
THEY HAVE APPARENTLY ESCALATED MY COMPLAINT BUT I'VE RECEIVED NO FEEDBACK WHAT SO EVER!!! I THINK FNB IS GOING DOWN DUE TO A LACK OF SERVICE! ...