On the 17/10/2013 I asked my branch of FNB to query with Forex Dept why they charged R42.40 commission on a pension cheque. Not an unreasonable request. As of today's date they have still not responded even though they have been advised by email twice. I have had problems in the past with the same ...
I applied online for a smart phone through my FNB cheque account about a month ago and was declined. I thought this was quite strange as I earn over R20 000 a month after tax and have very little debt. I called the FNB smart devices department to escalate this and afterwards I was told that my ...
At 2pm on the 30th of October 2013, an amount of 17 115.77 was debited from my account, without my consent in any form. After phoning the callcentre, i was informed that this was taken by FNB internally, I went into Menlyn Square branch this morning, only to find out that FNB Legal was collecting ...
Hi All I'd like to Thank a guy called Phumlani @ Mega City Umlazi for the hard work he put in when I was downgrading from cheque account to savings. He really went his way out updating me, calling and making sure I was satidfied. I 1st went to the Overpot Branch and that pretty indian gal with a ...
I requested an e-mail of how to close my FNB Credit card account, as I haven't used it in a couple of years, but I still pay the yearly credit card fee. I received a call from a gentleman trying to convince me to keep the account open. I politely declined, and he then offered to half my yearly ...
I moved my account from ABSA to FNB in the beginning of the year due to poor service from ABSA. I then recently applied for a first bond at FNB and was expecting to wait very long for feedback on the status of my application. I was very surprised and excited when I was contacted within 3 days of my ...