I am trying to close a Business Account with FNB and was told by your call centre agent (086 001 2244 - Option 2) that I only need my ID and that I can visit ANY FNB branch. Today I visited FNB Randburg. They told me your system is offline and said I can visit the HUGE FNB building on Beyers Naude ...
No point of having a fancy phone system with selections if no one is answering the phones, or the phone gets picked up and then put down... Pathetic!!! ...
I logged a complaint with FNB on the 28-01-2013 regarding additional debit orders that have gone off my account over and above the loan agreement I have with them. The complaint was responded to, indicating that FNB loans department would contact me. (Ironic, considering they are the department my ...
Hi i have mailed and mailed and no answers from them, i don't have a credit card from fnb, and now you deduct money from my account as if i have money to pay. i don't have work, and you take money and food from my kids life? thanks for fnb, i really want to move my account away from fnb and go to ...
Basically I was told that I would qualify for 10% back on fuel purchases if I opened a FNB check acc and a minimum of R 5000 rand was paid into the account each month. That was in 2011. Now I only get 1% back and after inquiring why FNB told me that I had to comply to certain criteria like on line ...
Continues faults with this ATM. Buttons do not work, ATM often out of order, Screen is cracked and often delayed reaction. As a result of these faults as an FNB customer I then have to incur additional banking costs as I have to draw money from a NON-FNB ATM. Faults have been reported numerous of ...