I upgraded my account from a smart account to a cheque account. Firstly they incorrectly upgraded me to another account. But after I called back and rectified the account they asked the details of where my card needed to be sent to. Told them the branch in PE. Couple of days later I got an sms to ...
Now that l have inquired about the possibility to obtain a smart phone through my gold cheque account, i get a call from a Thatho Hlatshwayo who tells me l have to produce a whole lot of documentation!!! like opening a new account!!! i mean really now, you have copies of my passport and permit on ...
I phoned Antoinette this morning Ref RH1311051294 and enquired as to why FNB have taken Interest in the amount of R3151.47 twice from me. The attorneys paid them the amount as per guarantee, R3151.47 was debited to the home loan in addition and taken from my cheque account, so the interest due was ...
On the 05/11/2013 I wanted to reset my password on internet banking I followed all the instructions on line my one time code was smsed to me I typed it in clicked accept only to keep being told their was an error E-1 and I must call the call centre. So I called the call centre number and was put ...
My log in details did not work for online banking and went through the process of re-setting my password online. I attempted this three times with no luck. the page kept freezing and wouldnt continue when I directed it to. There was a call centre number to phone on the page which i did and the ...
I have an existing home loan with FNB and called them in August to inquire about drawing more funds from it and maybe re negotiating the term. I was told that a sales agent would be appointed to call me back within 48hrs. I also sent an email to the home loan division at the same time. After not ...