I have been an FNB customer and happily so for the majority of a year. Now when i go to get a bond the service received is shocking. the amount on the approval is incorrect, the rate is extortionate considering the bond to value ratio aswell as the fact that i have no current debt. It doesnt seem ...
On 2nd November my staff member opened an account at the Randburg branch. She deposited money into the account and has been using the account since. On Saturday 16 November she tried to purchase with her card and discovered that her card was frozen. She visited the FNB branch in Diepsloot and was ...
FNB are really dropping the ball. This has to be the best bank I have been with for the last 25 yrs as a business person and this is my second complaint in a month. I called the call center and got through to the wrong department. They then transferred me to business banking. I had a simple ...
Over the weekend My smart Phone accidentally fell and the screen got cracked. As I pay for insurance every month which FNB deducts as "Insurance" for my smart Device, I kind of expect my screen to be replaced!? But this is not the case. I am being told that the screen will not be replaced ...
STILL WAITING ON FNB TO HELP ME. VERY DISGUSTED SERVICE THEY OFFERING THERE CLIENTS. AS MY PREVIOUS REPORTS AND EMAILS FEEDBACK I'M GETTING WAS VERY VERY POOR AND STILL CONTINUING. I HAVE GONE TO SAFPS AND OMBIMANS AND THEY ALL REFER ME TO FNB BECAUSE FNB IS THE ONLY TO REMOVE. WHEN I CONTACT FNB, ...
On Saturday morning I got notification of a debit order that had gone off my account. As this was not an authorised transaction, I immediately looked up the contact details for FNB but had to wait until 8 am to get through. The call centre agent (1) informed me that I needed my bank card number for ...