On telephoning on Friday 31st the following at CIB were very helpful and efficient- Jeanette, Cindy and Deborah who issued the Policy ASAP and processed it the same day. Many thanks to them. FNB should make sure that if the Customer requests Insurance when buying a device the details are sent to ...
I've being trying for 3 days to purchase electricity from FNB's online banking website. The amount I'm trying to purchase is R500. The message I get is Daily Limit exceeded. I called the call centre and they say my limits are sufficient to make the purchase. They suggested breaking the amount up. ...
Monday I opened an FNB account online, it seemed so painless and wonderful at first. Firstly, I applied for a credit card. I sent my documents to the required email address, password protected. I included instructions to call me on my contact number for the password. Unfortunately I missed the ...
So I submit a Homeloan Application to FNB lansdowne which has its own challenges as a process. So I follow up on the process and the consultant tells me that she 'meant to call me' to submit my contract of employment... which I already did when I opened my account to confirm my employment, but they ...
Yesterday 30.01.2014 I called the call center because I wanted a bank statement. I spoke to a lady who was very impatient and she promised that she was going to email me the Bank statement. I waited for about an hour and called again and I spoke to a guy Called Nelson who also promise to email the ...
An unauthorized debit order of R269 with reference SAGEPAY 10145260zw went off from my FNB account this morning, confused and distraught I phoned the bank to ascertain what was the transaction for. They gave me a number to call which I did and was eventually told it was for a Zwelo Direct which I ...