During the peak Christmas period i was in the bank to place notice on a stokvel account we run, the bank was full and it was busy, the enquiries section had only one teller as the other was on break, mr kumaren who usually assists on the floor with queries, was called to assist the SBV guys. ...
Witnessed today: Unacceptable pathetic service was received from the Monument park manager (gentlemen). been banking there for a few years, the staff has always been good, but this manager doesnt know how to deal with customers and mustnt be a teller. service = when with a client act ...
FNB Lakeside Mall has got to be the worst branch (of any bank) that I have ever visited. There are never enough staff to attend to customers, most counters are closed. Management sits in an office and does nothing to assist. The wait is over an hour. Staff are ineffiecient and take forever to ...
I made an eft to another fnb account of R3000 the money went out my account but never got received by the recipient we call fnb and got told its a missing payment! i have never heard such a load of nonsense where has my money gone!!! 1 ...
I find the premier banker that FNB sells with the platinum cheque account is a glorified service. It seems like you go through to the same grain of ignorant people who don't help and it does not help anything. I phoned them 2 or 3 times a while back and wanted my homeloan account linked to my ...
Applied for facility (minimum amount), was sent email monday chasing me for remaining documents so they could come back to me Monday. I called and emailed Monday, no response, I emailed Tuesday, the representative was busy in a strat session all day then credit had gone home. Isabel called me ...