I received the worst customer service. The application started on 12 Nov when I phoned FNB Home Loans and I provided the necessary details. Tebogo Matlomabe, contacted me. He requested documents, which I emailed to him on18 Nov and requested Tebogo to let me know if all was in order. I received no ...
Good day FNB First of all I love FNB, and will always do, but am finding that online account opening is the slowest ever, It has been about 4 weeks since I started the process and I still dont have my card and no idea when I will be getting it. If I knew it was going to take so long I would have ...
I am now a new FNB client for almost 6 Months. I have changed my address with them now 4 times and still it is not done. Every time I have to bring documentation to change this, and every time it is not done. I also waiting for my E-bucks card that was apparently sent via post to the old address ...
I have just moved all my accounts from STD Bank to FNB, due to thinking that the service would be better. However i have had a "PULLING OUT TEETH" experience regarding both my Personal & Business accounts, online and branch service! Every time i try and go on to my online banking my ...
As we walked into the bank at exactly 09h00 and the one teller was on her cell phone and only one teller was open.we waited on the queue and the teller that assisted us was rude and could not wait to get rid of us and started blaming the branch that we had previously gone to for what ever mistake ...
My Wife and I had a variety of queries that we wanted resolved as we both have FNB accounts. We were attended to by a Consultant named Nokuthula. She was professional, patient and generally had a good attitude. Despite having queued a bit longer before we were attended to, she made it worth our ...