I called my branch to deal with a query, as I know you are unable to deal with query's via the call centre. I spoke to 3 different people who ALL refused to help me and then hung up on me! ...
I cannot believe that a world class bank such as fnb would give such service, I have been trying to find out how much i owe on my credit card. Firstly every call center i have called refers me to another centre which is just as useless as the previous., Whenever you call, YOU WAIT FOR 30 MINUTES ...
I APPLIED FOR A DEVICE ON THE 12TH OF NOV.I HAVE RECEIVED NO COMMUNICATION ABOUT IT.I THEN DECIDED TO CALL THE CALL CENTRE. AFTER WAITING FOR OVER 10 MIN FOR SOMEONE TO PICK UP THE PHONE ON 0860 10 29 70, I WAS TOLD IM GOING TO BE TRANSFERED TO OPTION 1, THEY TOLD ME AMY APPLICATION IS PENDING I ...
I was checking through my credit card account only to be overcome with complete shock and dismay at finding out that i have been charged an 'Annual e-bucks fee' to the sum of R200!!! I have investigated and discovered that this is a fee charged for linking your credit card to your e-bucks account ...
I opened a cheque acc and credit card with fnb over 3 months ago. When trying to use the cards, I have just been embarrassed at the till when they did not work. I have called the call centre on many occasions and gone to the branch on 3 occasions to resolve this. Upon leaving the branch after ...
Hi Please could you advise me how bond originators are compensated by FNB? They have advertised their services are free, however, it is clear that banks pay them a commission/fee per successful loan introduced otherwise they would all be out of business. The rate I have received from FNB is not ...