On the 21st February 2013 my wife oppened accounts for our 2 daughters to save pocket money and other She was told that the Fluid accounts have a R5/month service fee, and if more than R500 it is free. Since then we never received statements (by mail or electronic). On the 18th November my wife ...
My wife opened an internet profile yesterday. She went to the Brackenfell branch where a very unhelpful lady eventually helped her to open the profile. Today she used the profile for the first time. She found that they connected my account to her profile giving her full access without consulting ...
Yesterday I went to the Fnb bank trying to increase my purchase limit as I wanted to do a transfer of R2860 to my landlord. When I get to the bank this lady, I think her name was Thandeka, she doesn't even answer when I greet her. I told her I wanna increase my purchase limit, after I receive an ...
These people are really amazing, yet again i find myself complaining about the very poor service form FNB. I opened a business account a month ago and i went to a branch where it took me two hours to activate the online profile only to find that it IS still not activated, i keep on been referred to ...
I received a sms from FNB, that i can now apply for a second smart device, on the 19th of November, i applied online, only to get a sms a few days later that my application was declined. I received a email from Trevor Dell this morning, stating that my application was declined because my name is ...
It seems that FNB is spending more money on marketing and attracting new clients than they are on delivering the service they promise and retaining loyal clients. The so called "premier" banking service is atrocious, the assigned banker is adept at dodging calls and never responding to ...